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Palm OS = Epic F A I L

Saw this on Brighthand today:

“Orange has confirmed that the Samsung smartphone running on the Access Linux Platform, originally planned for later this year, has been cancelled… The Samsung i800 was the first and only device announced that would have run the Access Linux Platform since the operating system’s release in early 2007.”

Let me make sure I have my facts straight.

  1. 2002: Palm, Inc. decides to split into two companies , thus creating PalmSource which was the OS side of the Palm PDA. Later that year, PalmSource releases OS 5 aka Garnet.
  2. 2004: PalmSource announces a new OS called Cobalt which, over time, no one licenses.
  3. 2005: PalmSource is sold to Access who promptly drops Cobalt and instead announces their plans to release a Linux based OS called the ACCESS Linux Platform (ALP). Just rolls of the tongue doesn’t it?
  4. 2007: ALP is “released” to licensees and developers.
  5. 2008: [February] Samsung announces that they will release the i800 on the ALP platform for Orange (UK)
  6. 2008: [July] Orange’s PR firm announces they’ve changed their mind

So if I carry my 1 and drop the sarcasm, then that would mean that it’s been six YEARS since there has been a major update to Palm OS. FFS! Even Microsoft got out an OS in less time than that.

Of course Palm, Inc., which used to be just the hardware side of things, bought up what they could from Access and has been going their own way with a Linux based OS called Palm OS II which they’re planning on releasing in 2009. I’m sure that OS will r0xors on the Treo’s circa 2003 design. By the time they get a new device out, it’ll be cool again because it’ll be retro!

I just have to hang my head in shame as I watch a product that I so dearly loved circle the drain like this.

1287 days ago • mobile • Tags: ,

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iPhone Development Is A Whole New Ballgame for Palm OS Developers

In my last article, I wrote about how excited I was to see Palm developers moving over to develop for the iPhone. Specifically, I mentioned how pleased I was to see that Stevens Creek Software will be releasing HandyRandy . Well, it seems that I wasn’t the only one that took notice of Stevens Creek’s work.

John Gruber of Daring Fireball posted a link on his web site to Triplog/1040. For those of you not familiar with Gruber, he’s well known for his expertise regarding the Mac OS user interface. His opinion of TripLog was summed up nicely with “Check out the UI on this upcoming iPhone app from Palm OS developer Stevens Creek Software. This is not a joke. (Via Macworld.)”, but he also posted a photo on his Flickr page which generated a lot of heated discussion in the comments. This was the snowball that started rolling downhill.

Having come from the Palm OS world a little over a year ago, I wasn’t that surprised by the UI of TripLog and the other Stevens Creek applications because they reminded me of my Palm OS days. That being said, once I took a second look, it was clear that TripLog/1040 and Handy Randy don’t measure up to the standards of most Mac Software. Mac users are more accustomed to refined interfaces and elegant solutions to complex problems. That’s not to say that there aren’t plenty of applications out there that are rough around the edges, but for the most part Apple has made it easy for apps to look good. That approach to good design has followed to the iPhone, but if you’re not a Mac user some of the nuances may be a bit foreign to you and you might miss them.

Luckily for Steve Pratt, the designer behind TripLog, 37 Signals picked up the thread and used it as an opportunity for positive feedback in their article “Learning from ‘bad’ UI. I have to applaud 37 Signals for not only seeing the opportunity, but for acting on it and steering the conversation from a bash session to an actual discussion. The article also bore fruit with several redesign ideas from Raphael Campardou, Paul Walker and Paolo Passeri.

Will these have any effect on the TripLog app itself? They already have! Stevens Creek has posted a video showing how to use the application and in it I noticed that the UI is much improved. It’s not perfectly polished, but it’s very much improved. Unfortunately, MacWorld’s TripLog Review focused on the current version and thus Stevens Creek is still having to defend their application, which is a shame.

Stevens Creek makes excellent software and I suppose the take away here is that application design for iPhone has raised the bar from the days of Palm OS. Design options were limited in the Palm space so it was easier to focus on the functionality of the app over the look and feel. With the expanded palette of the iPhone developers are going have to focus more on the side of application development that often gets the least attention — the user interface. It definitely plays a key role in an application’s success and Mac users have a poor tolerance for bad UI.

My only hope is that this experience doesn’t scare away Stevens Creek, or any other Palm OS developers from developing for the iPhone. I think there is a world of opportunities for Palm OS developers to leverage their applications and broaden to a whole new market – both for the mobile and desktop space.

If you’re interested in iPhone UI design, here are a couple of other articles I ran across while this story evolved:

1288 days ago • technology • Tags: , , ,